How to Contact Kenmore Customer Service

How to Contact Kenmore Customer Service

While we always strive for excellence, nobody’s perfect. Whether you have a delivery issue, a warranty question or you just want to let us know how much you love your Kenmore appliances, we’re always at your service. Here are a few ways you can get in touch with us:

• Visit the Kenmore Customer Care page.You’ll find resources for order status, warranties, delivery, repairs and more.

• Give us a ring. Because sometimes you want to press some buttons and talk to a human being.
Product questions: 1-888-KENMORE.
Retail Customer CareCall: 1-800-549-4505
Sears Product Installation: 1-800-326-8738
Sears Parts Orders & Inquiries: 1-800-366-PART
Sears Home Services & Repairs: 1-800-4-MY-HOME

• Email us. For those times when you want to let your fingers do the talking, you can use this form to send us an email message.

• For product repair, home improvement and other services, visit Sears Home Services.


The Kenmore brand represents 100 years of trusted performance, backed by exclusive features and innovations that no other brand can bring to the table. We’re always evolving to ensure day-to-day tasks are taken care of with faster cooking, better cleaning and more living throughout the home.